How do you set prices? Do you offer “charm” prices (those ending in the number 9) or rounded prices? Do you charge for delivery and services separately, or do you bundle them? Do you offer an “anchor” product that draws in customers? How will your sales staff quote...
Prom season is in full swing, and it is often the first time teens buy flowers from a local professional florist. Get those teens coming to your shop for their prom needs, and you could score a loyal customer for life. Check out SAF’s Prom Resource Center. It provides...
Have you had any tough situations with customers this week? Do you have questions about the best way to handle certain customer requests? Or have you witnessed any exchanges between one of your team members and a customer where you thought, “Well, that didn’t go...
A Nielsen Catalina Solutions research study found that each dollar spent on radio advertising generated an average sales return of $6 from the listeners in the first 28 days after they heard the ads. The Society of American Florists makes it easy for members to...
Prom is a major rite of passage for teens, and often the first time they buy flowers from a local professional florist. SAF is doing its part to get teens excited about prom flowers and finding a local florist with a new interactive quiz and social media campaign. To...
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