Katie Vincent, Author at safnow.org - Page 64 of 88

 

 

 

 

6 Steps to Rectify Customer Complaints

6 Steps to Rectify Customer Complaints

Feedback isn’t always pretty. Sometimes, it really stings — say, when a customer calls to say you screwed up. But with the right mindset, you can use criticism to your advantage, by showing your dedication and converting the complainer into a lifelong flower buyer....

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