Feedback isn’t always pretty. Sometimes, it really stings — say, when a customer calls to say you screwed up. But with the right mindset, you can...
6 Steps to Rectify Customer Complaints
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Feedback isn’t always pretty. Sometimes, it really stings — say, when a customer calls to say you screwed up. But with the right mindset, you can...
Dealing with angry, disappointed customers is an unfortunate reality of retail. And if your employees are always running to you to put out these...