If you’ve felt conflicting emotions as a leader in your business over the last few months — flying high one minute, in the depths of despair the next — Glenna Hecht is here to tell you you’r... Read more
For most of the world’s population, an entire season has come and gone with hardly any activity outside of the house — minus masked trips to the grocery store or pharmacy, or long walks or r... Read more
You already have a well-established routine for disinfecting buckets, tools and work surfaces, right? All for the sake of reducing shrink and providing customers with the best-looking, longe... Read more
The pandemic turned millions of consumers into more regular online shoppers almost overnight. Most experts say that, even as restrictions ease and retailers reopen physical spaces, the new h... Read more
A customer complaining about the quality of your flowers is the last thing your shop needs to deal with right now. Make sure you and your team are trained to spot and address some of the mos... Read more
No doubt about it, this is an uneasy, bewildering time. Normal life has ground to halt for most Americans. But as restrictions ease, birthdays, anniversary parties, bar and bat mitzvahs, cor... Read more
Staring at a summer calendar devoid of events and corporate work and feeling a little hopeless? The time to start reaching out to customers is now, writes Tim Huckabee, FSC, founder of Flora... Read more
From left to right: Jennifer Barnard, Jackie Levine, Carly Anechiarico Read more
Floral professionals have grappled this spring with the toughest decisions of their careers, including questions that require them to balance public, employee and personal health considerati... Read more
Americans are watching significantly more television during the crisis: an average of 41 hours during the last week of March, compared with 33 hours for the same week in 2019. On public tele... Read more
