We’ve all seen it happen: A frazzled customer starts blurting out an order (“I need tulips delivered to 123 Main Street by noon today!”) before your...
Best Practices for Time-Crunched Customers (and Stressed-Out Staff)
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We’ve all seen it happen: A frazzled customer starts blurting out an order (“I need tulips delivered to 123 Main Street by noon today!”) before your...
Dealing with angry, disappointed customers is an unfortunate reality of retail. And if your employees are always running to you to put out these...