This Mother’s Day weekend and year round, your delivery staff is on the front lines of customer service. Here are some pep talk pointers to give delivery drivers: What to wear: If you don’t have a shop uniform, spell out what an appropriate, professional outfit looks...
The creative agency Humanaut is taking an edgy approach to a traditionally staid holiday this year. Through a collaboration with Felt — a company that creates e-cards that evoke handwritten notes — the agency has created a collection of headline-grabbing cards meant...
Florists looking to drum up sales and increase average transactions in the final stretch before Mother’s Day may want to look at how precisely they are pricing items. “Subtle tweaks to pricing can have big impact on profits,” said Mark Anderson, FloristWare founder...
On April 25, a 90-ton shipment of Colombian flowers took off from Bogota’s El Dorado airport bound for stopovers in Tokyo and Seoul to begin to make deeper in-roads into the Japanese and Korean markets. This maiden flight is an alliance between the Colombian...
The Society of American Florists is working with a coalition of other trade associations to introduce a bill later this spring that would create a new White House Conference on Small Business (WHCSB), designed to develop a comprehensive policy agenda to improve the...
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