Sheila Santiago, Author at safnow.org - Page 52 of 88

 

 

 

 

Better Verbiage for Sticky Sales Situations

Better Verbiage for Sticky Sales Situations

You probably already know some common customer services phrases that can annoy customers: “Still working on that?” versus “May I clear your plate?” from wait staff. “No problem” instead of “you’re welcome.” But other phrases that easily creep into a small business can...

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