Controlling cost of goods sold (COGS) is a function of two things: Your buying strategy and how well you stick to your pricing formulas in the design process. The trick? Getting a handle on both. A good sales analysis won’t solve all of your cost problems, but when...
You probably already know some common customer services phrases that can annoy customers: “Still working on that?” versus “May I clear your plate?” from wait staff. “No problem” instead of “you’re welcome.” But other phrases that easily creep into a small business can...
If your showroom is quiet lately, you might be tempted to simply write off the laidback vibe as your “slow season,” but that’s a mistake, according to Jeff Pruitt, chairman and CEO of Tallwave. “Whether your company is brand new or you’ve already experienced...
Acknowledging the ongoing and widespread use of mobile devices by employees away from the workplace and outside of scheduled work hours, the Department of Labor (DOL) will begin to collect information on how the use of mobile devices affects employers’ calculations of...
Prom is a major rite of passage for teens, and often the first time they buy flowers from a local professional florist. This past prom season, in partnership with Asocolflores, the Society of American Florists launched a social media campaign involving an online...
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