Mary Westbrook, Author at safnow.org - Page 96 of 157

Who’s Minding Your Digital Store?

According to a 2012 survey of nearly 500 small businesses by Vertical Response, 43 percent of small business owners spend at least six hours a week on social media tasks alone. About 25 percent of respondents to the software firm’s survey said they spend six to 10...

Customer Service Guru Marks 20 Years

When Tim Huckabee started his sales and customer service training company in June 1997, flower shops with web sites were considered tech-savvy and florists had a major advantage over other gift outlets for spontaneous purchases and same-day delivery. Flash forward to...

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