Giving customers what they want and need was sound retailing advice 10 years ago — but today the best businesses are doing much more than that: They’re giving customers services and products they didn’t know existed. That’s according to James Dion of Dionco Inc., a...
If you aren’t getting the response you hoped for from emails to customers, you may need to take a step back — and then get much, much closer. “For some reason, marketing and sales people tend to change their tone as soon as they’re writing a work email,” writes...
Want to boost sales during the relative slowdown between the busy summer wedding season and Christmas? If you’re located in a university town, you might want to start thinking Greek — soon. (As in, now.) Greek rush season at the University of Colorado has proven to be...
As people in Orlando — and around the country — struggle to come to grips with the devastating mass shooting at Pulse night club, local florists are playing a quiet but important role in the grieving process. At In Bloom Florist, John and Sally Kobylinski will donate...
A recent story in The Wall Street Journal cautioned readers not to bring flowers, plants and balloons to loved ones in the hospital without first checking with the facility. “Some health-care facilities are tightening restrictions on where flowers, plants, balloons...
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