Alanna Drzyzga, the lead designer at Monday Morning Flower and Balloon Co., said organization at every level, and for every task, helps her best perform her job.
When Alanna Drzyzga first walked through the front door of Monday Morning Flower and Balloon Co. about six years ago, she thought, “I like it here.” That’s because the shop, headed by Georgianne and Kevin Vinicombe, was clean and super organized. “Everything was labeled,” explained Drzyzga, the lead designer at the Princeton, New Jersey, shop.
And, yes, while organization should be a given at any professional flower shop, Drzyzga, who’s worked in the industry for more than a decade, knows many shops that make getting and staying organized a low, low priority. Her positive first impression — that the shop was warm, inviting and ready to serve — proved correct. Today, that’s the very impression Drzyzga herself works hard to convey consistently to every customer.
“We have procedures in place for everything,” she said. “I love it. Everyone writes emails in the same format, signs them the same way. We have a process for sending out invoices. Other shops I’ve been in, there wasn’t a place for everything.”
Find out more about Drzyzga and her role at Monday Morning Flower and Balloon Co. — and get inspiration on how you can help develop a similar work ethic in your staff — in this month’s Floral Management.
Have an employee who truly shines? Floral Management editors are on the hunt for top-notch team members to highlight in future issues. Email mwestbrook@safnow.org.
